Privacy Policy
Last Updated: June 4, 2026
Introduction
Gentech International Ltd. ("we", "our", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, services, and products. By using our Platform, you consent to the data practices described in this policy.
Information We Collect
| Data Type | Examples | Purpose |
|---|---|---|
| Personal Identity | Name, email, phone number | Account creation, communication |
| Billing Data | Address, payment method | Order processing, delivery |
| Technical Data | IP address, browser type, device info | Security, analytics, optimization |
| Usage Data | Pages visited, cart actions, search queries | Service improvement, personalization |
| Communication Data | Support tickets, contact form messages | Customer support, issue resolution |
How We Use Your Data
- To process and deliver your orders accurately and on time
- To communicate order status updates, receipts, and support responses
- To detect and prevent fraud, unauthorized access, and security threats
- To send marketing communications (only with your opt-in consent)
- To improve our products, services, and website user experience
- To comply with applicable legal and regulatory requirements
Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure password hashing, role-based access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies
Our Platform uses essential cookies required for core functionality (session management, CSRF protection, cart state). We may also use analytics cookies to understand website usage patterns. You can control cookie preferences through your browser settings, but disabling essential cookies may affect Platform functionality.
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (courier services, payment processors) solely for the purpose of fulfilling your orders. All third-party partners are contractually obligated to maintain the confidentiality and security of your data.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Order data is retained for 7 years for tax compliance. You may request deletion of your account data by contacting our support team.
Your Rights
You have the farmht to access, correct, update, or request deletion of your personal information at any time. You may also opt out of marketing communications by clicking the unsubscribe link in any email or contacting us directly. To exercise these farmhts, please email us at info@gentech-bd.com.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Gentech International Ltd.
Email: info@gentech-bd.com
Phone: +880 1712 345678
Address: Multiplan Center, New Elephant Road, Dhaka 1205, Bangladesh
Gentech International Ltd. — Your data is safe with us © 2026